Ipad doesn't sync propery with Chrome on Windows. | Help Center

Ipad doesn't sync propery with Chrome on Windows.

TatianaY 04/08/2016 14:27

Platform: iPad

When I sync my Ipad (3.9.20 version), a lot of unknown tasks appear on the to do list. I can't find them in my online app. I assume these are deleted tasks. Is there any way to fix it?
Thank you

Linjiani post on 04/09/2016 07:36#1

PRO

@TatianaY Hi there, for non-pro account, manual sync can be triggered once only within 24 hours by tapping on the “Sync” icon at the bottom right. Click the link below to learn more: http://faq.doit.im/ipad.html#71
TatianaY post on 04/11/2016 08:02#2

@Linjiani Thank you. But that error occurs even if synchronised only once a month. Or does it mean that there is no full synchronisation?
Linjiani post on 04/11/2016 09:01#3

PRO

@TatianaY Hi there, please check the latest sync time in Sync log to make sure if tasks have been successfully synced.
TatianaY post on 04/15/2016 09:04#4

@Linjiani I checked and I have the same error - non-existing (deleted) tasks still appear on my ipad app.
Linjiani post on 04/15/2016 12:11#5

PRO

@TatianaY Hi there, please check in the web version or other clients. If the problem still exists, please attach the screenshot of the deleted tasks that are still seen in the app.