@Adrad Hi,there.
As Doit. im local does not save the data, you need to synchronize data to our server. So we do not support real offline use. But if you have logged in on the client in a network environment, you can still use it offline. But please sync your data after your device is connected to the network.
Note:
1. Do not log out offline, in order to avoid the local data being deleted.
2. Do not use Doit.im of other clients in the meantime in order to avoid the local data covered by the data on the server when your device is connected to the network.
2 images attached as examples:
Snip20160709_55.png is from Mac client showing all tasks in inbox.
Snip20160709_54.png is from web client, but iphone / ipad shows same results.
- there are only 2 tasks in web client inbox:
> top one was added to Mac client while ONline
> bottom one was edited in Mac client, synced again, then web version refreshed. that task then appeared in web client.
So I can use the edit / resync as a workaround, however I am concerned in case there are tasks that I did not add to just my inbox. I feel this should be investigated quite urgently, as it is a major flaw in any synchronising application (especially a paid one) if new items added offline are not added to the server when sync occurs.
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07/10/2016 04:43#1PRO
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07/10/2016 22:23#2PRO
@Linjiani Hi
"But please sync your data after your device is connected to the network."
That's what I said did not work. I connected to a network and synced, but new tasks were not uploaded to the server.
This is a major flaw that should be addressed. I also think it needs to be much more visible that the offline data is only temporary - for example a warning if doit client cannot reach the server, as this could lead to data loss. -
07/11/2016 07:02#4PRO
@Adrad Sorry for the inconvenience. We have tested that when adding a new task offline, the task can be uploaded to the server and appeared in both the Mac client and web client once the device has connected to the internet and finished synchronizing.
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07/14/2016 22:44#5PRO
Looks as though you tested adding tasks to offline iOS client.
Please run the same test adding tasks to Mac client while offline. This was the issue I had and described in original post:
"I've added a lot of tasks to my Doit Mac client inbox while offline. "
Suggest add more than 1 task in case there is some issue related to multiple tasks. -
07/15/2016 07:05#7PRO
@Adrad I have added 14 new tasks to Mac client inbox while offline, the tasks appeared in both the iOS client and web client once the device has connected to the internet and finished synchronizing. The problem may be caused by the inconformity of the local cache, please try to clear your local cache of your doit app. Sorry for the inconvenience.