@keytobiz Hi,kindly accept my sincere apologies for the delay in replying to you. Would you please check whether the timezone of the Google Calendar is set for EST zone or not ?
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09/12/2016 08:54#1PRO
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09/20/2016 11:55#2PRO
@Linjiani
It is already set under central time zone under Google Calender. I have a task scheduled for today at 9:20am CST on my task list. Please see images to show the confusion.
First imgaes show Google is on Cental time zone. Second images shows task scheduled at 9:20 am CST on iCalender but has 8:20amCST listed right below it.
It is quite confusing to view under my iCalender... However if I select different view on my iCalender (see last image, the list has 9:20am without any mention of CST time zone. -
09/22/2016 09:57#3PRO
@keytobiz Hi,please make sure that the setting of timezone in Doit.im is the same as Google Calendar.
More info :http://faq.doit.im/web.html#17 -
09/28/2016 19:05#4PRO
@Linjiani It already has been set as CST. Please help. Thank you.
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09/29/2016 03:28#5PRO
@keytobiz You are welcome : ) Shall you need any help or have additional questions, please feel free to contact us.
Thank you for your support. -
10/02/2016 18:37#6PRO
@Linjiani My problem is not resolved. My response to you that both my google and doit.im calendar are both already set as CST. Let me clarify my issue again so that I can get some resolution.
1. All tasks are set under CST. For example, call Jane at 9:00am on Oct 1, 2016
2. On iCalender, the calendar shows 9:00am that I must call Jane, however, next to Jane it has 8am (CST) listed.
3. This is incorrect since 9:00am is already CST as per icalender and task, why 8AM (CST) is showing up?
4. How can 8AM(CST) be removed? I think it is a system glitch since iCalender, Google calendar and DOIT task from preferences all are showing CST...
Please help. Thank you. -
10/09/2016 19:13#7PRO
Please provide assistance as previous issue still has not been resolved. Thank you.
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10/10/2016 04:04#8PRO
@keytobiz
Sorry for the late reply. Could you please tell us the info below:
1. Did you make the doit.im tasks appear on iCalendar by syncing Google Calendar with the Calendar app that comes on your iPhone or iPad ? ( Because Doit.im can only link to Google Calendar )
2. Is the task time shows on Doit.im the same as Google Calendar ?
3. What‘s your iCalendar's timezone ? Does it set correctly?
The default time zone for your calendars (and their events) is the time zone you set when you set up your iCloud account. However, by turning on time zone support, you can create events and view calendars in time zones other than your default time zone. -
10/19/2016 12:14#9PRO
1. Did you make the doit.im tasks appear on iCalendar by syncing Google Calendar with the Calendar app that comes on your iPhone or iPad ? ( Because Doit.im can only link to Google Calendar ) YES
2. Is the task time shows on Doit.im the same as Google Calendar ? ABSOLUTELY and perfectly correct CST
3. What‘s your iCalendar's timezone ? Does it set correctly? CST.
The default time zone for your calendars (and their events) is the time zone you set when you set up your iCloud account. However, by turning on time zone support, you can create events and view calendars in time zones other than your default time zone.
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11/25/2016 17:27#10PRO
Hello keytobiz,
Thank you for your last answers.
Since all the settings are correct, could you tell us whether or not the information shown in Google Calendar is correct? We need to know it because this is where our app covers.
If the information in Google Calendar is wrong, we'll have to fix it urgently. While if it is correct in Google Cal and you only have wrong time information in iCalendar, then you would have to turn to Apple for help.
Look forward to your reply.
Thank you for your lasting trust.