Search Not Working | Help Center

Search Not Working

PRO

devin000777 09/19/2016 23:20

Platform:All

I am new user. But search function is timing out in the forum and not working. The rest of the forum works fine so its something specific to the search function.

Linjiani post on 09/20/2016 04:25#1

PRO

@devin000777 Hi，you mean the “Search Help Center” function is not working？Would you please change the Browser and try again？
devin000777 post on 09/20/2016 18:46#2

PRO

@Linjiani

Yes, the "Search Help Center" function is not working. It just spins and spins. I don't think its able to connect to the server. I get the error message "504 Gateway Time-out nginx/1.3.14"

I tried chrome, safari, firefox and IE. None work. I can click on any link in the forum and it works fine. Only the Search Help Function does not work.
Linjiani post on 09/21/2016 09:30#3

PRO

@devin000777 Hi，our developers are fixing this problem now. Sorry for the inconvenience.