Problem with synchronize | Help Center

Problem with synchronize

PRO

sarock 11/21/2016 17:34

Platform:iPhoneVersion:4.4.3

Hi,
since few days I have problem with mobile client.
My task from iPhone client not synchronize to server. So if I add new task on my phone, this task not showed on my desktop application or web client.
I have last version 4.4.3 and pro account. I was try logout on app and I was try re-install app on my phone. Nothing help.

Please help me.
Regards,
Sarock

Linjiani post on 11/25/2016 17:00#1

PRO

Hi Sarock,

Thank your for your feedback! We're sorry about the problem and about any inconvenience caused.

Could you please send us the sync information shown in your Preferences / Settings so that we could track the reason?