subscription licence problem | Help Center

subscription licence problem

yu_intk 12/28/2016 00:37

Platform:All

I have paid extension fee of subscription licence for Doit.im via Google Play, but my account does not upgrade to pro.
Please fix this problem.
I have posted same feedback in Japanese (#7748).

Regards,

Kassy post on 12/28/2016 18:00#1

Doit.im

Hi,

Thank you for your support!
Sorry for the inconvenience caused.

Could you please provide your payment screenshot so that we may help?

Look forward to your reply.
Have a nice day!
Kassy post on 12/29/2016 03:32#2

Doit.im

Hi,

Your account has been updated to Pro, please check.
Could you please provide your payment screenshot so that we may confirm the Pro period?

Thank you!