Thank you for your support!
Your account has been updated to Pro. Please check.
Any other problems, just tell me.
Happy New Year!
Please fix this problem.
best regards,
Eugene
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12/31/2016 17:22#1Doit.im
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01/09/2017 06:47#2PRO
Hi, Kassy
Thank you so much! -
01/09/2017 15:56#3Doit.im
@TorricK
You're more than welcome! -
01/14/2018 18:44#4
I have paid extension fee for subscription license for Doit.im via Google Play(auto payment), but my account does not upgrade to pro.
Please fix this problem.
p.s. I had same problem previous year
best regards,
Eugene -
01/16/2018 05:54#5Doit.im
@TorricK Thank you very much for your lasting support!
Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.
The problem will be fixed, after the completion of the currently developed Daily Plan and Daily Review of the new version.
Nice day! -
01/17/2018 19:37#6PRO
I think I have the same problem. I renewed my subscription, but I unable to login to your Mac application and iOS app doesn't sync.
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01/18/2018 03:11#7Doit.im
@Undine We've checked to find that your account work well.
Please refresh your web version and manually sync your phone and desktop version if you still have the problem.
Nice day! -
01/20/2018 15:59#8PRO
Now it works. Thanks a lot!
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01/22/2018 02:32#9Doit.im
@Undine You're very welcome!
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07/19/2018 18:25#10
I have the same problem. Google Play automatically renewed my subscription in June, and I have contacted the developer twice through email with no response. Please fix.
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07/29/2018 19:10#11Doit.im
@SilverFox9801 Thank you for your feedback!
Your account works now. And we replied here http://help.doit.im/topics/9190.
If any further questions, please let us know.
Nice day!