Paid for Pro Upgrade, but it hasn't been activated | Help Center

Paid for Pro Upgrade, but it hasn't been activated

maralily 02/03/2017 09:52

Platform:All

Hello, I've paid for the Pro Upgrade via the Android App, but the Pro features have neither been activated in the Android app nor on the Web App. Please help.

leventis post on 02/03/2017 11:18#1

Try to log out and back in
maralily post on 02/03/2017 11:42#2

PRO

Had to log out simultaneously on both my phone and computer. Now it worked. Thanks.
Kassy post on 02/04/2017 16:44#3

Doit.im

Thank you very much for helping us reply @leventis !
Kassy post on 02/04/2017 17:10#4

Doit.im

@maralily If you have any other problems, please just tell us. Thank you!