Android and web clients lost Pro status despite active subscription | Help Center

Android and web clients lost Pro status despite active subscription

mvorontsov 02/28/2017 13:52

Platform:All

My subscription has been successfully renewed (transaction # GPA.1396-5977-7261-32397..0) but both the Android client and the Web client don't show up as Pro and have limited functionality.
Check and fix it asap, please.

Kassy post on 02/28/2017 17:48#1

Doit.im

Thank you very much!
Your account has been updated, please check.
The problem you came across does exist for payment through Google Play and will be fixed later.

Nice day!
mvorontsov post on 02/28/2017 20:31#2

PRO

@Kassy It works. Thank you!
Kassy post on 03/01/2017 18:02#3

Doit.im

@mvorontsov You're more than welcome!
If any problems, please feel free to tell us.