I have paid as yearly subscription. But pro features have been disabled recently. | Help Center

I have paid as yearly subscription. But pro features have been disabled recently.

stmikan 03/19/2017 07:45

Platform:All

I have paid as yearly subscription in October 2016. But My pro features have been disabled recently.
Could you confirm my payment and account?

And this problem is second time. I have encountered same problem a year ago.

stmikan post on 03/19/2017 07:46#1

This is a private comment.
Kassy post on 03/20/2017 13:49#2

Doit.im

Thank you very much for your lasting support!
It's been updated. Please check.

Sorry the problem has bothered you for long. It's caused by a change in Google play payment system. We've found solution and will fix it this month or the next.

Any problems or ideas, please let us know.
stmikan post on 03/25/2017 04:20#3

PRO

Thank you! I confirmed to enable pro features.
Kassy post on 03/25/2017 10:12#4

Doit.im

@stmikan
Thank you for your confirmation!
If any problems, please just tell us.