Pro account not activated | Help Center

Pro account not activated

03/28/2017 00:02

Platform:androidVersion:4.4.9

Hi. I have subscribed the pro account. But apparently the pro account is not activated and I can't use the features in pro. Pls advise.

Details:
Name: Desmond Chan
Gmail address: desmondchan78@gmail.com

Let me know what other details you need.

Kassy post on 03/28/2017 18:27#1

Doit.im

Thank you very much for your lasting support!
It's been activated.

Did you also pay by Google Play? We've found that it's caused by a change in Google Play and we have solution now. We'll fix it in the next month.
post on 03/28/2017 20:27#2

I have the Google play problem. Can someone please fix this for me.
post on 03/28/2017 20:27#3

@ joshmacp@gmail.com
Kassy post on 03/29/2017 19:14#4

Doit.im

@ (joshmacp@gmail.com)
Thank you very much for your support!
It's been updated.

Could you please provide us the screenshot of payment?

Have a nice day!
Kassy post on 03/29/2017 19:15#5

Doit.im

@ (desmondchan78@gmail.com) Could you also please provide us the screenshot of your payment? Thank you very much!
shenfeld post on 03/30/2017 15:02#6

This is a private comment.
Kassy post on 03/31/2017 17:33#7

Doit.im

@shenfeld
It's been updated, please check.
Could you also please provide us the screenshot of your payment? Thank you very much!