I'm paying customer of doit.im for about 5 years. Two years ago I needed to prolong my account and used my doit.im android app instead of the web client (thought it is just the same if I'm logged in my account). But the Android driven payment created new item in Google Payments (I have now Doit.im Pro service and Doit.im Pro service (Doit.im for Android).
But even I have the Doit.im Pro service (Doit.im for Android) active and last one year payment was paid on 29. 10. 2016, my account is consederd as NOT Pro both in Android and web client.
Please tell me how to activate/bind my payment with the account of give me back my money.
(The problem is I just can't to find any direct contact information how to solve my issue with payment directly! Please contact me at gustavnovotny@gmail.com).
Thank you.
Thank you very much for your support!
We're really sorry about the problem and your account has been updated and your 12 month Pro has been added. Please check.
The problem that the auto-subscription in Google Play doesn't work has been existing due to a change in Google Play's code. We've found solution and will fix it this month.
If any other problems, please feel free to tell us.
Have a nice day!