Hello,
I did not find a way to raise a support ticket with Doit.im - why?
Anyway, I moved a country (from Israel to Canada), and found that I cant change the country in Google Wallet (affects Play store).
After some chat with Google support, turns out (at least so they say) that the active Doit.im subscription is preventing from the Google system to allow me to switch country!
I cant seem to terminate that actively running subscription.
Could you please help me either terminate it in wallet, or just terminate the whole Pro package I have paid for - I don't mind loosing 6 months I have remaining, if that would allow me to finally switch country for Google Account.
PS: Its really strange that a PRO user cant raise a support ticket with doit,im without going on a public forum!!
Thank you very much for your feedback!
But we've checked Google Wallet and we didn't found any choice on its Settings page to help you change a country. Google Wallet is your own wallet on Google, we, as an app, actually don't have any rights to prevent anything.
Did Google support tell you how we might deal with the problem, or could they give us some resources or links for us to operate? Could you please ask for the info so that we may better help you?
Here I've searched and found a piece of instruction to tell how to change country, hope it could do some help: https://productforums.google.com/forum/#!msg/play/QXdA_Q3V1o8/Jug5rjDEmfAJ
Look forward to your reply.
Nice day!