Google Sync not working | Help Center

Google Sync not working

PRO

Wanderlust168 06/28/2013 14:36

Platform:iPhoneVersion:3.9.10Completed

I'm trying the 30 day pro account and activated Google sync, but despite trying it on both my Mac and iPhone, it doesn't work. I just states that 'Oops, there's been an error, try again in a few seconds or raise a ticket.' Any suggestions as to how this could be fixed please?

Cheers

Matt

michelle1987 post on 06/29/2013 03:04#1

PRO

@Wanderlust168

Hello,

Do you refer to the sync from Google to Doit.im?

Did you do do as follows?
1. On the web version, go to Preferences - Account Info and click on "Link to Google Cal"
2. After finishing the link between Doit.im and Google Cal, still in Preferences - Account, select the calendars needed to be sync with Doit.im.
3. On the iPhone/Mac, click on "GCal Sync".

Did I describe the steps correctly?

http://enblog.doit.im/post/44054934078/two-way-sync-between-doit-im-and-google-calendar

Sorry for any inconvenience.
Wanderlust168 post on 06/29/2013 12:04#3

PRO

Thanks very much, it seems to be working a bit better although for some reason Gcal is not showing any of my next tasks or repeating tasks. Isn't it designed to do them too?
Matt
michelle1987 post on 06/30/2013 01:55#4

PRO

@Wanderlust168

Now, only scheduled tasks (that have specific start dates) can be can be synced with Google Cal.

And for repeated tasks, only today's and tomorrow's instances will be shown on Google Cal. For example, there is a task starting at June 30 and repeating on 1st of each month. Today is June 30 and there will an instance in Tomorrow box in Doit.im and on Google Cal, it will be show on June 30. And tomorrow, it will go to Today box and in Google Cal, it will be shown on July 1st.

http://faq.doit.im/web.html#107

If you have further questions, please feel free to contact us.

Thank you for your feedback and support.
Wanderlust168 post on 06/30/2013 12:29#5

PRO

Thanks very much that makes sense too, as of course why would you want a non-scheduled task in your calendar?! I think this could be a very useful feature for me as I tend to use my calendar quite a lot to check on events coming up, so this could help my workflow in preparing for them.
Cheers
Matt
michelle1987 post on 07/01/2013 01:54#6

PRO

@Wanderlust168

A non-scheduled task can also be shown on the Calendar? On which day does it display? Have you ever seen other apps that have this feature?

Thank you for your feedback and support.
michelle1987 post on 07/04/2013 02:51#7

PRO

We feel so sorry that we have to close this ticket for you haven't updated it for a long time. :( If you have any more questions about it or any new feedback on Doit.im, please start a new one.

Thank you for your support.