Thank you very much for your feedback!
Your Pro account has been updated. Please check by refreshing your web version and manually sync your phone and desktop version.

Could you please provide the screenshot of your payment?
Thank you!

Hello, my account pro dont work, i pay the renew but dont work!!

Payment is attached

Kassy, my payment has not worked either. I made it 11/21/2018.

Just got my account renewed on 11/29/2018 by emailing kassy@doitim.com.

I payed for pro account 2 days ago, but I didn't get it.

@RDButler3 @josemanuelmur Thank you very much for your support! Sorry for the late reply.
Both of your Pro accounts have been updated. Please check by refreshing your web version and manually sync your phone and desktop version.
Any questions, please feel free to contact us.
Nice day！

@Svetlana_Nesterenko Thank you very much for your support!
I'm sorry that we can't find your payment info.

We've checked to see that you paid via iAP last year but not this year. If you paid this year via Google, then please tell us your email for the payment, or provide us the screenshot of your detailed payment.

Sorry for any inconvenience caused.
Nice day!

I payed 28.11.2018. Screenshots I gave you by email.
If i will not get pro account today, please get my money back

I didn't get my pro account yesterday! I don't understand - why?????
I send you my payment and screenshots of mistakes when I click on button "Buy now (pro account)", because payment is already DONE!
I can't get my pro account already a week!!!!
My email nesterenko-sv@mail.ru