My Pro Account doesn´t works, buy i paid it 2018-01-08 | Help Center

My Pro Account doesn´t works, buy i paid it 2018-01-08

fmartinvalencia 02/05/2018 09:22

Platform:All

Hi, from Spain,

I paid a charge of renovation of my Pro account, but it seems that doesn´t work.

¿Could you tell me what´s the matter?

Thanks

Kassy post on 02/06/2018 09:24#1

Doit.im

Thank you very much for your support, @fmartinvalencia!
Your Pro account has been updated, please check by refreshing your web version and manually syncing your phone and desktop version.
Nice day!
fmartinvalencia post on 03/07/2019 10:59#2

@Kassy Sorry, it seems that doesn´t work :( I refreshing my web version and manually syncing my phone and desktop versión
Kassy post on 03/08/2019 04:16#3

Doit.im

@fmartinvalencia Really sorry for the problem!
To make it up to you, we've added one extra month for you for free.
Please refresh again to check.
If any further questions, please feel free to contact us.