Wrong Start Times Displayed in "Doit Now" Pop-out Window (Web Version - Chrome) | Help Center | Doit.im

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Wrong Start Times Displayed in "Doit Now" Pop-out Window (Web Version - Chrome)

PRO

ThomasLeggott 07/09/2013 06:56

Platform:WebCompleted

Hi,

Start times for tasks are displaying incorrectly when viewed in the pop-out "Doit Now" window (Web Version - Chrome).

The start time is always 1 hour later in the pop-out.

For example...

- I create a new task for Today with a start time of 6:00am.
- I check the "Doit Now blue lightening bolt" to move the task into the immediate action category at the top of Todays tasks.
- When viewed in a regular Chrome tab within the "Today" view from the left hand side menu, the start time will continue to appear correctly as 6:00am.
- But when I engage the pop-out window to just display immediate "Doit Now" tasks in a standalone re-sizable window, the start time will appear wrongly as 1 hour ahead. i.e. 7:00am.
- This does not appear to have any connection to a deadline time associated with the task (for tasks with a deadline of 1hr, 2hrs, 3hrs etc after the start time, the start time is consistently displayed incorrectly one single hour ahead in the pop-out window).

Thanks in advance for feedback and assistance.

michelle1987 post on 07/09/2013 07:21#1

PRO

@ThomasLeggott

Could you please give us some screenshots that relate to this issue?

Sorry for any inconvenience.
ThomasLeggott post on 07/09/2013 16:13#3

PRO

@michelle1987

No problem - here are screen shots of identical sample tasks in the two situations:

1. In a regular Chrome tab, under the "Today" view under the left of page menu options.

2. In the pop-out window for "Doit Now" tasks.

You will note that both start times and deadlines jump ahead by 1 hour in the pop-out window.

Thanks.

DoitNow_Tasks_Regular_Window.JPG

DoitNow_Tasks_Pop-out_Window.JPG
michelle1987 post on 07/10/2013 03:08#4

PRO

@ThomasLeggott

We've attempted to fix it. Please refresh the webpage to have a try.

We apologize for the inconvenience.
ThomasLeggott post on 07/10/2013 06:28#5

PRO

@michelle1987

Tried a refresh of the web page and then a re-open of the Doit Now Pop-out. Unfortunately no Doit Now tasks are populating to the pop-out window now.

Thanks for continuing to trouble shoot.
michelle1987 post on 07/10/2013 07:07#6

PRO

@ThomasLeggott

We apologize for the inconvenience. Please refresh the webpage and try it now.
ThomasLeggott post on 07/10/2013 07:48#7

PRO

@michelle1987

Fixed - Awesome!

Thanks for the quick attention.
michelle1987 post on 07/10/2013 07:51#8

PRO

@ThomasLeggott

Glad to hear that it's working now.

Shall you need any help or have additional questions, please feel free to contact us.

Thank you for your feedback and support.