Thank you for your support!
Sorry for the late reply!
Your Pro accounts have been updated, please check by refreshing your web version and manually sync your phone and desktop version.

Yes, thank you for getting it upgraded - but why did it take so long to get acknowledged? I had to do without the features that I paid for -which was a killer for productivity. Do you have one person doing these updates or something?

HI, I'm still waiting on an answer - how come customer requests were not dealt with for a few days?

@jamesbowen Thank you for your question!
We've been thinking of better ways of presenting the features in the app to make it easier to use.
So for many questions in Help Center, we're considering solutions in the new version. And the questions related to Pro update for users like you paying via Google Play, we will update timely.
Sorry for the inconvenience caused.
Have a good day!

@Kassy Snoworange is definitely still ignoring its users. I've been a Pro member for years and have yet to receive a response on multiple posts and emails regarding the emailing to inbox issue.

@Kassy still no response on the email issue?

@jlheberl Really sorry for the problem.
It's been fixed.
Please check.