Cannot upgrade my account to Pro | Help Center

Cannot upgrade my account to Pro

nikolay_kulikov 07/04/2018 12:37

Platform:Web

Hello,

I had tried to update my account to Pro but I didn't manage it: after pushing the button "Submit order" nothing happens.

Please update my account to 1 month because I really need it.

I am situated in Saint Petersburg, Russia

doit1.png

nikolay_kulikov post on 07/06/2018 09:08#1

This is a private comment.
Kassy post on 07/09/2018 15:26#2

Doit.im

@nikolay_kulikov

1.
Really sorry for the problem in upgrading!
We hadn't noticed that Palpal was upgraded. It's been fixed now. Please try again here https://i.doit.im/payment .

2. We've checked to see your last payment via Paypal was on June 4, 2018. Could you please tell us in which way you have paid in July?

Nice day!
nikolay_kulikov post on 07/10/2018 07:08#3

This is a private comment.
Kassy post on 07/19/2018 02:47#4

Doit.im

@nikolay_kulikov Thank you for your support!
It's been updated, please check by refreshing your web version and manually sync your phone and desktop version.
Nice day!