Thank you very much for your support!

Besides the way here via paypal (https://i.doit.im/payment), you may also pay via App store if you use iPhone, or Google play if you use Android phone. (If you pay via Google play, please send us your payment info screenshot after you pay so that we may manually update for you, for there is some problem in auto-update when paid via Google play.)

Just tell us if any further problems.
Nice day!

Hi Kassy,

I made the upgrade using Google Play and looks like it worked. attached it the print screen showing my new expiration date for 2019 (I chose the yearly plan).

My problema now is that I'm not getting success on doing the login in the Doit app for mac. Every time I try it returns nothing (attached is the print screen showing what I get). I'm pretty sure that my login and password are correct (since I used then to login on the web browser).

Could you help me up here?

@andremarim Thank you for your feedback!
The problem has been reported to engineers, and it'll be dealt with as soon as possible.
Sorry for the inconvenience caused.
Nice day!

Great.

It looks like solved by the way (I made the login few minutes ago). If I got any other problem I'll get it touch with you again.

Bye!

Hi Kassy... I don't know how to say it in a politely way... but the login problem is happening again!

Really... I don't know what's going on with the platform but really?! you don't know how awful it is... like 10 minutes ago was working perfectly and suddenly it has stopped! wtf!?

Now... once again, I'm not be able to log in... look, I must know if the problem will be solved once for all or I would like to request a refund of my payment...

Keep waiting your answer.

@andremarim Hi, Thank you very much for your feedback!

We’ve checked your problem and processed data for you.
1. Please clean the local data using the attached script: Click the attached Doit.imDataCleaner.zip, unzip it, and run it. Input yes or y when there is a hint.
2. Then sign in again.

If any more problems after the above operation, welcome to tell us any time.
Have a nice day!

Kassy,

I did it like one week ago... it solved for a few days and then the problem showed up again... Now, it's working but probably it's gonna happen the same thing... I'll tell you then.

Kassy,

As I said right before, the exactly same error is happening again. I give up of you. Please, how can you do the refund of my payment? Since I'm not be able to use the platform I prefer find out another one.

Please, I have urgency on do it.

Att

Hi,

I've just made the payment to renew my subscription (In my credit card it appears as paid by the way) but so far I didn't receive any confirmation of it from Doit. Actually, it looks like there is something wrong because there is still the invite to become a premium user (upgrading my account) when I already did it.

Please, I really need a support here. What else should I do to solve it and start to use again my app?

Regards,