Subscription license problem | Help Center

Subscription license problem

SilverFox9801 07/22/2018 14:37

Platform:All

Google auto-renewed my pro subscription back in June. The money has already been paid to your company, Snoworange. However, (yes, I have tried manual syncing), it says I do not have a pro account. I have tried to contact you through email multiple times since then with no response, so I'm trying here. Please update my subscription to pro, as I have already paid the yearly renewal fee. Thank you,

Savanna

SilverFox9801 post on 07/24/2018 02:05#1

This is a private comment.
SilverFox9801 post on 07/25/2018 17:47#3

PRO

Thank you
Kassy post on 07/29/2018 18:27#4

Doit.im

@SilverFox9801 Sorry for the late reply!
I've checked to see your Pro account has been updated on July 24.
It works well.
If any further questions, please feel free to contact us.
Nice day!