Pro account not updated despite payment | Help Center

Pro account not updated despite payment

JakesTreeAndTurf 09/05/2018 20:48

Platform:androidVersion:4.4.9

I have tried for a couple weeks now to get y'all to upgrade my account again. It was auto paid thru google subscriptions, I have the receipt. Why are u ignoring this issue, I can see on ur blog many others w same issue

Kassy post on 09/11/2018 16:14#1

Doit.im

Really sorry for the problem!
Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.
If any further questions, please feel free to contact us.
Nice day!
JakesTreeAndTurf post on 09/11/2018 20:34#2

PRO

Wow. A form response, almost a full month later. Way too little, way too late. Im already using Trello, much cleaner and faster, with no fees or shitty customer service to worry about. I started using your app years ago, and paid for years as well. Ill always tell people you made one of the best GTD apps, just too bad yall suck at supporting people who supported you.
Kassy post on 09/14/2018 05:22#3

Doit.im

@JakesTreeAndTurf Thank you so much for your lasting support! Really sorry for the late support.
If you have any further problems, you may come to us any time.
Good day!