Is there a reason my problem was passed over? It looks like other people's pro accounts have been fixed since I posted this.

@bshaman Thank you very much for your support!
Really sorry for the late reply!
We've updated your Pro account and offered you one extra month for free, please refresh your web version and manually sync your phone and desktop version.
Nice day!

Looks good! Thanks, Kassy.

@bshaman You're welcome! Please just let us know if any problems.