Auto renew - paid but not updated | Help Center

Auto renew - paid but not updated

ajandrus 10/24/2018 10:24

Platform:AllCompleted

I was charged by Google Play for auto renew, but app and web app show pro is lapsed.

ajandrus post on 10/25/2018 22:16#1

Can you please renew my pro subscription? I have paid.
Order number: GPA.3346-7899-7865-21360..0
Order date: Oct 5, 2018 6:12:15 AM AEST
Kassy post on 10/29/2018 17:46#2

Doit.im

@ajandrus
Thank you very much for your support!
Really sorry for the late reply!
We've updated your Pro account, please refresh your web version and manually sync your phone and desktop version.
Nice day!
ajandrus post on 10/30/2018 20:27#3

PRO

Thanks, Kassy!
Kassy post on 11/02/2018 06:59#4

Doit.im

@ajandrus You're welcome! :D