Upgrade to pro not active despite payment | Help Center

Upgrade to pro not active despite payment

11/25/2018 13:03

Platform:All

Hello,

according to my credit card information, my pro account has been renewed / paid on October 8th. However the pro functions are not yet active.

Thanks for checking!

RDButler3 post on 11/26/2018 04:04#1

Just observed the same thing, and my payment was made 11/21/2018. Thank you for your help!
josemanuelmur post on 11/26/2018 10:39#2

I have the same problem! my payment was made 20/11
Kassy post on 12/03/2018 06:36#3

Doit.im

Thank you very much for your support!
Your Pro account has been updated. Sorry for the late reply.
If any further questions, please feel free to contact us.
Nice day!
Kassy post on 12/03/2018 06:37#4

Doit.im

@josemanuelmur @RDButler3 Thank you for your support!
Both of your accounts have also been updated.
Nice day!
post on 12/11/2019 10:54#5

This is a private comment.