Pro renewal | Help Center

Pro renewal

kulden 11/27/2018 18:45

Platform:androidVersion:4.4.9

Hi there!
I've been charged for pro account yearly renewal through Google play market on October 19, but app says that my pro account expired today.
Same thing happened last year!
Please, fix it!
Thank you!

RDButler3 post on 11/28/2018 00:15#1

I am having the same issue, and I renewed Nov. 21, 2018.
RDButler3 post on 11/30/2018 16:50#2

PRO

Just got my account renewed on 11/29/2018 by emailing kassy@doitim.com.
Kassy post on 12/03/2018 06:31#3

Doit.im

Thank you very much for your support!
We've checked to see that both of your accounts have been updated. Please refresh your web version and manually sync your phone and desktop version if you still cannot see the Pro feature.
Mail to kassy@doitim.com if still any further questions.
Nice day!