pro renewal not activated | Help Center

pro renewal not activated

Marktreach 01/07/2019 09:46

Platform:All

hi, as before i have renewed pro on 25 November 2018
but this has not been activated.

paypal transaction
67U86532K46541228

ironic that pro users get top priority, because i should be registered as a pro user.

Marktreach post on 01/11/2019 18:08#1

This is a private comment.
Kassy post on 01/12/2019 07:32#2

Doit.im

Thank you for your support, @Marktreach!

We've checked but not found your transaction record via this email address. Did you pay with another email account? If yes, could you please tell us that email account so that we may make a further check.
For the temporary using, we've updated your Pro account, please refresh your web version and manually sync your phone and desktop version.

Sorry for any inconvenience to be caused.
Nice day!