I prolonged Pro and nothing happens. | Help Center

I prolonged Pro and nothing happens.

mikhail 01/13/2019 09:40

Platform:Windows

Hi, I prolonged my Pro version via Google Play but I can't start Doit for Windows:
Please renew your account since Doit.im for Windows is exclusive to Pro users.
The date of order: 19.12.2018

Kassy post on 01/14/2019 06:20#1

Doit.im

Thank you very much for your support!
Sorry for the late reply.

Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.

If any further questions, please feel free to contact us.
Have a nice day!
mikhail post on 01/15/2019 20:29#2

PRO

@Kassy thank you. It works.
Kassy post on 01/16/2019 07:03#3

Doit.im

@mikhail You're welcome!
Fla_971 post on 01/17/2019 07:50#4

@Kassy I have the same problem. Please solve it quickly because I have to use it for work ...
thank you
Kassy post on 01/22/2019 06:47#5

Doit.im

@Fla_971 Sorry for the problem. Thank you very much for your support!

Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.

Please feel free to contact us if any problems.
Nice day!