Please be sure to renew my pro account | Help Center

Please be sure to renew my pro account

luxormist 02/16/2019 07:54

Platform:All

I have already payed to renew Pro account using google play periodical payment.

But my Pro account seems to be expired on February 16, 2019 on my account info screen.

Could you check my account and renew the expired date ?

My Pro account was not renewed last two years in a timely manner.

Inquiry of 2018:#8893
Inquiry of 2017:#7704

thecrosser post on 02/17/2019 13:55#1

I have the same problem
post on 02/18/2019 11:59#2

I have the same problem :(
rugabarbo post on 03/02/2019 14:43#3

PRO

I had the same problem.
Try my solution. Maybe it will help you:
http://help.doit.im/topics/9692#comment-2
Kassy post on 03/09/2019 15:39#4

Doit.im

@ @thecrosser @luxormist Thank you very much for your support!

Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.

If any further questions, please feel free to contact us.
Have a nice day!
Kassy post on 03/09/2019 15:45#5

Doit.im

@luxormist Really sorry for the disconnection of Pro service for several months. To compensate you, we have offered you one extra month for free.
Nice day！