I can't log-in with my account by Mac app. | Help Center

I can't log-in with my account by Mac app.

PRO

strategic_planning 02/22/2019 14:05

Platform:Mac ProVersion:4.2.6

As I wrote above, I can't log-in by Mac app.

When I enter my mail and Password, it doesn't reply.

What do I need to do to log-in with Mac ?

Thanks.

Kassy post on 03/09/2019 15:44#1

Doit.im

Thank you very much for your feedback!
Sorry for the late reply.

Could you please check if you have picked "International" server when you log in in Mac version? If you're in China server, that may cause the problem.

Any further questions, please feel free to contact us.
Nice day!