I have the same problem. I paid for pro account yesterday but nothing changed.
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10/29/2019 07:02#1
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10/30/2019 16:19#2
Me too :-(
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11/07/2019 21:18#3
+1
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11/09/2019 21:27#4
did someone solve the problem?
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11/11/2019 09:15#5
I have only one question about it. How to cancel subscription and protect my card from future paymenys?
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11/13/2019 14:35#6
I have the same problem...pro account payed, but it has not pro features
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11/18/2019 03:37#7
Ok guys. I want to get back my pro account. I payed for it. My be report to google about froud will help. Ok. Let's see.
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12/04/2019 23:58#8
I've paid through Google Play and am still waiting for my upgrade - this is the second year in a row. I have reached out to 3 emails for solutions:
vip@snoworange.com
kassy@doit.im
adams@snoworange.com
Last year, Kassy helped me with this issue. I'll keep you updated.