I was charged two times at the same time for the same doit subscription. | Help Center

I was charged two times at the same time for the same doit subscription.

PRO

vgomezt 03/01/2016 09:55

Platform:All

I realized this year I was charged two times at the same time for the same doit subscription.

I send the two recepits

Linjiani post on 03/01/2016 11:20#1

PRO

@vgomezt Hi there, we checked and just found one record of your payment. And your pro account was upgraded for a year. Are you sure you were charged twice? If so, please attach the screenshot of the payment record of your Paypal, we have to check.
vgomezt post on 02/27/2017 11:07#2

PRO

This is a private comment.
Kassy post on 02/28/2017 17:56#3

Doit.im

@vgomezt Thank you! It's been replied here http://help.doit.im/topics/8025