Here's the solution for one model of HUAWEI
Smartphone Model: HUAWEI CAZ-AL 10
System Version: EMUI 4.1
Android Version: 6.0
1) "Phone manager" - "Battery manager” - "Protected apps" - make doit.im as "Protected"
2) "Phone manager" - "Permission manager" - "Apps" - "Doit.im" - turn on "Trust this app", "App auto-launch", "Dropzone applications" and "Access list of installed apps"
3) "Settings" - "Notification panel & status bar" - "Notification manager", enter notification center - "Doit.im" - "Allow notifications", "Priority display", "Status bar", "Banners", "Lock screen"
Hope it helps.
【official investigation form Doit.im】 Reminder function of HUAWEI phones and those of other brands
Hi, users who have the reminder problems on Android smartphones!
Thank you very much for your support.
Feedback from some of you indicates that there's something wrong with reminder and notifications of Doit.im apps on HUAWEI phones and those of other brands .
Here we provide the suggestions, please try as below:
1. Make sure that you have the latest version of Doit.im online, if not, please update the apps.
Here's the download linkage for the latest version: http://download.doit.im/doitim.4.4.6-release.apk
Then check if the same problem would appear again or not.
2. If the problem still exists, check and make sure all the settings for Doit.im reminders are allowed.
Different smartphones may have different setting process to allow notifications for Doit.im, which depends on the brands and systems of your phones.
Hope all of you can solve the problem successfully, and we would be so appreciated if any of you would like to provide the details of your process, so that other users can take it as a reference when they have the same problem.
Thank you very much for your support.
Feedback from some of you indicates that there's something wrong with reminder and notifications of Doit.im apps on HUAWEI phones and those of other brands .
Here we provide the suggestions, please try as below:
1. Make sure that you have the latest version of Doit.im online, if not, please update the apps.
Here's the download linkage for the latest version: http://download.doit.im/doitim.4.4.6-release.apk
Then check if the same problem would appear again or not.
2. If the problem still exists, check and make sure all the settings for Doit.im reminders are allowed.
Different smartphones may have different setting process to allow notifications for Doit.im, which depends on the brands and systems of your phones.
Hope all of you can solve the problem successfully, and we would be so appreciated if any of you would like to provide the details of your process, so that other users can take it as a reference when they have the same problem.
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06/08/2017 04:17#1PRO
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06/08/2017 07:24#2PRO
@Sharon_SXY http://help.doit.im/topics/8271#comment-2
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06/08/2017 11:32#3PRO
@Sharon_SXY i do not understand why you are giving an internal link to version 4.4.6? When there is version 4.4.9 on Google Play https://play.google.com/store/apps/details?id=im.doit.pro.v4 You must first update the version on Google Play :-)
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06/15/2017 01:55#4PRO
Device name: HUAWEI P9 Plus
EMUI version: 5.0
Android version: 7.0
Settings -> Apps -> Settings (at the bottom of the screen) -> Special access -> Notification access -> Android System opened (enable android system allowed)
Then press the square on the bottom of the page -> press the locking button making sure doit.im won't be cleared when you clean up the memory.
Hope it helps.